NIOT BSB30115 Certificate III in Business (Superseded 18/10/2020) - NIOT

Course Overview

Qualification Duration

This qualification is typically delivered over a min. duration of 4-6 months

Qualification AQF Level

Certificate III

Delivery Mode

This qualification is delivered using a face-to-face, classroom-based delivery mode.

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

New classes starting across various locations in Queensland, Australia. Pick your preferred class dates and locations by simply clicking on the link below.

Qualification Detail

The successful completion of this qualification requires competency to be achieved in 12 units comprising of one (1) core unit and eleven (11) elective units.

For a full list of units, please download the course guide here.

Entry Requirements

There are no formal entry requirements for this qualification, although applicants will need to undertake an LLN assessment.

Units in this Qualification

Unit Code Unit Name Core/Elective
BSBWHS302 Apply knowledge of WHS legislation in the workplace Core
BSBCMM301 Process customer complaints Elective
BSBCUS301 Deliver and monitor a service to customers Elective
BSBDIV301 Work Effectively with diversity Elective
BSBINM301 Organise Workplace information Elective
BSBITU303 Design and produce text documents Elective
BSBITU304 Produce spreadsheets Elective
BSBPRO301 Recommend products and services Elective
BSBWOR301 Organise personal work priorities and developmentDesign and produce text documents Elective
BSBWRT301 Write simple documents Elective
BSBADM307 Organise Schedules Elective
BSBITU202 Create and use spreadsheets Elective

Qualification Outcomes

  1. Office Assistant
  2. Personal Assistant
  3. Accounts Clerk
  4. Customer Services Adviser
  5. Receptionist


To check if you are eligible for Government Funding for this course CLICK HERE

To view the full course fees and funding options available CLICK HERE

Individuals may be eligible for Government funding. ASH will be able to discuss with you the different funding available and the cost of training.
The Student Tuition Fees as published are subject to change given individual circumstances at enrolment.


    We will contact you with all the information you need to apply.